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Jewellery Loss

  • From the discovery of a missing diamond in a ring to the theft of all your beloved pieces, Gold Star is able to expertly assess your jewellery loss with over 50 years of experience behind us.

  • If you are looking for a jeweller to provide a quote to your insurance company, please contact us.

  • We understand the delicate balance between your own needs and the insurance company.

The Process

  • Speaking to you, the jewellery owner is very important to the evaluation of your loss.

  • We like to learn as much as we can about your jewellery in order to help you with your jewellery claim. It is best to meet in person as we find it harder to interpret descriptions over the telephone.

  • If you have any documents such as receipts, photos or jewellery appraisals, please bring them along. This helps us establish a more accurate replacement cost.

  • We prefer to work by appointment in order to set aside the proper amount of time for your visit.

  • We work with several of the largest insurance companies, liaising directly with adjusters to help solve every problem that may come up during the process with experienced claims experts at our location. Our goal is to provide you with a fair replacement value for your cherished jewellery pieces that you have acquired over time.

  • If your distinctive piece needs to be custom made, our Custom Design Services offers In-house design and custom services. 

  • We have created Thousands of designs over the years through quality and craftsmanship. o understand the custom make process and see examples of our work, please click on this link Custom Designs


Once the evaluation of your loss is complete , we will send the information directly to your insurance company. How the claim is settled is between you and your insurer.
If you choose to replace your jewellery with us, we would be pleased to demonstrate our excellent service and quality of products.
-Gold Star Jewellers


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